Using Clarify for Home Repairs

Posted by Greg DeVore

Most people only think of using Clarify to capture how-tos for software applications. But Clarify is a fantastic tool to use whenever you need to get your point across as clearly and quickly as possible.

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Topics: Clarify

Write Internal Documentation With Clarify

Posted by Jonathan DeVore

Many folks get stuck when it comes to writing internal documentation. Knowing where to start, what to include, and how to write it can seem a little overwhelming.

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Using Clarify for Customer Support

Posted by Jonathan DeVore

Customer support now includes creating a knowledge base full of self-help tutorials. Not only does it save your company money (fewer support reps), but it's actually what customers want.

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Topics: Clarify

Using Clarify With Contractors and Assistants

Posted by Jonathan DeVore

Delegating work to contractors and assistants isn't quite as simple as hiring them on oDesk or eaHelp, and then all of a sudden work starts getting done.

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Topics: Clarify, Productivity Hacks

Using Mac applications to add screenshots to WordPress

Posted by Greg DeVore

If you are a Mac user and your job requires you to take lots of screenshots and share them on the web, you are in for a frustrating time if you are not using the correct software. That's especially true if your screen captures are going to be used in WordPress. 

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Topics: Software Documentation Tips, Clarify

Using Windows applications to add screenshots to WordPress

Posted by Greg DeVore

From simple image saving utilities to powerful editing and sharing apps, the range of Windows software available to users who need to take screenshots regularly is pretty comprehensive. Certainly, if part of your job requires you to take screen grabs and use them in WordPress, you are going to need to find an efficient tool for the task.

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Topics: Software Documentation Tips, Clarify

Check Out This Clarify Tutorial

Posted by Jonathan DeVore

If you're not familiar with how to use Clarify, this is an excellent tutorial for getting started.

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Topics: Clarify

How I Published a Clarify Document to WordPress

Posted by Jonathan DeVore

Creating a how-to blog post is a great way to teach your tribe. Instead of just giving wisdom, you're actually teaching them how to do something and take the next step forward.

We found that if a how-to blog post has a lot of images (either screenshots or pictures), and those images are marked up, writing a post can take a long time.

  1. Taking the screenshots,
  2. marking them up,
  3. uploading images one at a time,
  4. writing the post and formatting everything,
  5. then re-uploading a few images because they didn't quite look right, etc.

That's why we decided to add a feature to our Clarify software that allows authors and bloggers to quickly assemble a how-to article, and post it directly to their WordPress website as either a post or a page. The integrated image capture, markup, and authoring will make things go much faster. And if you have to make an update, just swap out images and re-publish it to WordPress.

In this example, I'll show you how I created a blog post where I show folks how to do a magic trick, and pull a rope through somebody's arm. You can see the blog post by clicking here, and you can read how I made the blog post by following along below.

1. Enter the title of your WordPress blog

Open your Clarify document. Where is says "Subject," enter the title of your WordPress blog post.

1.1 Write your intro paragraph

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Clarify 2 is here

Posted by Greg DeVore

After many months in beta, Clarify 2 is finally here!

We want to offer a big thanks to the many beta testers that have added such great feedback and have helped make Clarify 2 a better product.

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Topics: Clarify

Clarify 2 Public Beta and the New Clarify Blog

Posted by Greg DeVore

Welcome-to-ClarifyWe are happy to announce the public beta of Clarify 2. If you don't like reading, just click here so you can download it. But if you want to read more about it before you download the beta, we have a few bullet points that highlight some of the major changes. 

Clarify 2 Beta

This one has been a long time in the works but we think you are really going to love it. Here are some of the highlights:

  1. Multiple images per step
  2. Sub-steps
  3. WordPress export
  4. More advanced PDF templates
  5. Auto-number steps
  6. Word export
  7. HTML export
  8. More control over annotation properties
  9. Tags
  10. Support for capturing full-screen applications on OS X

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